| 1.
Within how much time can I receive
the stipulated guaranteed responses?
|
| The
first set of proposals matching
the persons details are despatched
within ten days of obtaining membership.
The process of cross-profiling and
matching is an on-going activity.
Therefore, as and when the details
of any two registered members fulfill
the requirements of each other,
the details are sent correspondingly.
|
| 2. Can
we specify the values like honesty,
sincerity, devotion, helping, caring
etc. as a match making criteria
in the person we are looking for? |
|
The values mentioned are subjective.
The perception, of each individual
towards these values differs. It
depends upon his/her mental make
up, educational, family and social
upbringing and a number of other
factors. Keeping all these factors
in mind our membership forms have
a large number of options so that
each registered member can make
an appropriate selection. |
| 3. Why
do you provide a member a number
of options, why not recommend only
a few closely matching propositions? |
|
Marriage is a very important and
sensitive issue. The selection of
a life partner has to be made very
carefully. There are a number of
criterions one can base his/her
match on. The applicants can mention
these in a very well defined and
laid out application form. This
helps the applicant to outline the
details of the kind of person they
are looking for. Space is also provided
in the form to enter any other criteria
not mentioned in the form. The company
does not make any recommendations
regarding choice of candidates.
This being left to the individuals.
We do not interfere with decision
making of the individuals. |
| 4. What
is the validity of the registration
charges? |
| The
registration charges for the membership
are valid for the entire life term
of the person. However for the purpose
of marriage, the charges are effective
till the stipulated number of options
have been made to the member or
till the time the person gets married.
We also require members to confirm
after one year that they are still
unmarried so that the services is
available to them. |
| 5. Do
you send original photographs along
with the responses? |
| We
do not send photograph of the member
along with each proposal as we would
like to keep the sanctity of the
process. Members are however, welcome
to see photographs of selected matches
at the company's office. The photographs
provided by members along with registration
forms are scanned and loaded in
the computer together with personal
details. |
| 6.
Why don't you send original photographs
to everybody? |
|
As you may be aware using advanced
photography techniques, photographs
can be easily manipulated. A few
such cases have come to light. To
avoid misuse of photographs, no
photographs are sent. |
| 7. What
are your post marriage charges? |
| Due
to the nature of the programs offered
and the diverse location of the
organization, the services are provided
in a very discrete manner. A nominal
appreciation amount is charged after
marriage being fixed up. These charges
are mentioned clearly upfront. |
| 8. Do
you cater to people of specific
religions? |
| No,
Sycorian Matrimonial Services is
a professional organization. It
caters to the requirements of all
religions and castes. Every person
is treated with same care and individual
attention is given to each registered
member. |
| 9. What
is the source of your database? |
| A
number of methods are adopted to
reach out to the marriage aspirants
or their guardians. These being
mainly, registered members, advertising
campaign, Internet, etc. Word of
mouth has been the biggest crowd
drawer. The company is establishing
offices all across the country and
overseas. The information from these
sources will be centralised so that
more number of options will also
be available to members. |
| 10. How
do you verify the authenticity of
the facts furnished by members? |
The
company takes maximum care to ensure
that the facts provided by members
are authentic. To begin with, the
matrimonial application is accepted
with a photograph, a copy of the
date of birth certificate and a
proof of identity. Further, a number
of questions are asked in the application
form like all the addresses, the
details of the parents, brothers,
sisters, educational institutions,
employer's details, etc. So a number
of leads could be developed from
these details. Furthermore, the
company has a tie up with a professional
detective agencies. The services
of this agency can be used to carry
out pre matrimonial investigations
in India or abroad.
Furthermore, the company reserves
the right to terminate the membership
of any member without refund of
membership charges, if at any stage
it comes to know that a person has
furnished wrong information.
In all cases, however, we insist
that since marriage is a sensitive
matter, members should verify the
authenticity of the facts before
going in for any final arrangements.
|
| 11. Can
we make the payment in parts or
after the marriage has been fixed? |
| We
believe in providing our members
outstanding quality of service.
Also, ours is a service establishment
and we have very high overheads
to maintain and process a very large
database. Since what we deliver
is an intangible thing, one can
not put a value to it until one
experiences it. Therefore it is
essential that we begin a relationship
by collecting the charges in advance.
As for the question of paying in
parts, there is no such provision
and the company has fixed guidelines
based on its past experiences. Payment
also authenticates the intentions
of persons and confirms that they
are seriously interested in getting
married.. |
| 12. Can
the process be started with a amount
and we increase the amount after
we are satisfied with the service? |
| For
the convenience of its clients,
the company has devised different
packages for members to choose from.
To begin with, a member can opt
for any of package. They can upgrade
to a higher package once they are
satisfied with our services. The
initial amount paid would be adjusted
at the time of upgrading. |
| 13. Can
the proposals / photographs be seen
before getting registered? |
| Proposals
and photographs can be seen only
after taking the membership. Just
seeing the proposals does not ensure
a good matches for you. This is
because matches have to be made
keeping the boy's and the girl's
details and requirements in mind
and it should be mutually conducive
and acceptable. Further, photographs
are not always the true judge of
the person and might lead to disappointment
many a times. |
| 14. What
is your responsibility in case a
match fixed by it goes bad? |
| We
sincerely hope that no such incident
occurs in anyones life and more
so for matrimonial alliances fixed
through us. We make all efforts
to avoid such problems and ensure
seriousness of members by collecting
payment in advance. We also ask
for supporting documents of birth,
identity, decree in case of divorce
and a photograph. All forms are
verified for completeness. Members
must also verify all information
through their own sources. Professional
help can be made available, at reasonable
terms, for verification in case
it is desired by the client. We
also advise others methods to ensure
mutual compatibility like matching
horoscopes, checking diseases, social
compatibility and adjustable nature,
before finalizing a match. We try
to reconcile things as a moral responsibility,
if something goes wrong, but beyond
that the company can not be held
liable for anything. |
| 15. Can
the contact numbers of persons advertised
be told to people calling against
the advertisement? |
| The
company maintains high level of
confidentiality of its members and
can not divulge the contact details
without the consent of its members.
The advertisements released are
to offer its clients a wider choice
and if a person is interested, he
/ she can leave the details with
the company and the same shall be
passed on to the concerned person.
If the member is interested, he
/ she shall either directly contact
the caller or would inform the company
about the interest in the proposals
so that necessary action could be
initiated for further development.
|
| 16. What
is the guarantee that I will keep
getting services and will not be
forgotten? |
| Smart
Our's is a professional setup managed
by a team of dedicated personnel.
On registration, proposals of registered
members whose profile matches the
requirements is offered to the new
registrants. Simultaneously, your
details are also sent to the other
side. This implies that once registered,
a members continues to get proposals
and service, irrespective of the
duration for which he / she has
been a member. The company also
keeps in touch with members by calling
them on stipulated days like birthday
pereodical calls etc.. Members are
also at liberty to call and keep
in touch with the company. |
