VACANCY ANNOUNCEMENT

Tele Sales and Customer Care Executives – Male / Female

Eligible candidates are encouraged to submit their resumes at recruitmentshr07@gmail.com latest by Monday, 21 March 2016.

Fresh graduates are encouraged to apply.

Job Description/ Responsibilities

  • Effectively manage incoming / outgoing calls.
  • Generate sales leads.
  • Identify and assess customers' needs to achieve satisfaction
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Qualifications:

Graduation in any discipline.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, along with the ability to write correspondence.

Compensation:

Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience and salary history.